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Make.com review: features, pricing, use cases & pros/cons of this automation platform. See if Make.com fits your workflow needs.
★★★★★
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Make.com is a solid automation platform for anyone who needs more than simple triggers and wants flexibility, visual control, and cost efficiency, especially at scale. It isn’t perfect for everyone — if your needs are very light or you dislike technical detail, you might find parts of it challenging. But for many users, its benefits outweigh the downsides.
PROS:
- Powerful visual, drag-and-drop workflow builder that helps map out processes clearly.
- Supports many integrations (2,000-2,500+ apps) plus APIs and webhooks, allowing flexible connectivity.
- Cost-efficient compared to some competitors especially at scale.
- Advanced tools: branching/routers, filters, data transformations, error handling.
- Free plan available, good for trying out basic automation.
CONS:
- Learning curve for advanced workflows (routers, iterators, conditional logic) can be steep for beginners.
- Credit (or operation)-based billing means usage must be monitored; complex workflows can consume many operations.
- Some workflows may depend on connected third-party services; if they fail, your automation can break.
- Fewer prebuilt templates compared to some rivals, so initial setup might require more manual configuration.
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